Lightning Bolt is #1 KLAS-Rated Physician Scheduling Solution for 2026

The win marks Lightning Bolt’s fifth time overall—and third time consecutively—winning the category

[February 4, 2026] PerfectServe announced this morning that Lightning Bolt Scheduling has again been named the #1 physician scheduling solution by KLAS Research. The news, which comes as part of the rollout of the 2026 Best in KLAS: Software & Services report, means Lightning Bolt has now won the Scheduling: Physician category five times (2017, 2018, 2024, 2025, 2026). 

In the report, PerfectServe was also named a Best in KLAS winner in the ambulatory clinical communication category for the second consecutive year. In total, PerfectServe has now won 11 Best in KLAS awards over the past decade, encompassing the physician scheduling and clinical communication market segments. 

“Nothing is more important than staying aligned with our customers’ priorities and the needs of the clinicians who rely on our technology every day,” said PerfectServe CEO Guillaume Castel. “Healthcare organizations are under intense pressure to justify every technology investment, which means success comes down to delivering real, measurable value and making day-to-day work easier for care teams. That’s why ‘Best in KLAS’ isn’t just an award to us—it’s a signal to customers that our team is obsessed with keeping our promises.” 

Lightning Bolt remains the industry standard for its unique ability to create complete and balanced schedules that satisfy both organizational and individual provider preferences—regardless of complexity. While other automated scheduling solutions tend use a linear problem-solving approach that can lead to significant gaps, Lightning Bolt evaluates the entire universe of possibilities given available parameters and builds the best schedule every time. 

During the interview process, KLAS Research collected testimonials that singled out both Lightning Bolt’s functionality and PerfectServe’s exceptional customer support: 

• “Before we had Lightning Bolt Scheduling, we were miserable because we had to do everything manually. For people who spend a lot of time manually creating work schedules, the system is life-changing. It saves a lot of time.” – Physician, Oct 2025 

• “PerfectServe has been a very receptive partner, as opposed to certain other vendors who have been a little frustrated. PerfectServe has been engaged, and I appreciate that. I think it takes a certain type of culture with a vendor company to be able to not push back.” – CMIO, Sep 2025 

Read the full press release to learn more about these Best in KLAS wins and how PerfectServe is removing friction from clinical and operational workflows to make it easier for clinicians to provide high-quality patient care.

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